How It Works

FromZerotoLivein48Hours

Our streamlined process gets your AI receptionist answering calls faster than you can hire an employee.

Powered by industry leaders

Google Cloud
AWS
Twilio
Stripe
SOC 2
Google Cloud
AWS
Twilio
Stripe
SOC 2
The Process

Four simple steps to go live

01

Discovery Call

30 minutes

We hop on a quick call to understand your business, call flow, and specific needs.

Learn about your business and industry
Understand your current call handling process
Identify pain points and goals
Define call scripts and protocols
02

Configuration

24 hours

Our team configures and trains your AI receptionist on your specific protocols.

Custom voice and personality setup
Call script programming
Calendar integration setup
CRM connection (if applicable)
03

Testing & Review

2-4 hours

You test drive your AI receptionist and request any adjustments.

Make test calls to your AI
Review call transcripts and summaries
Request script adjustments
Final approval before go-live
04

Go Live

Instant

Flip the switch and your AI receptionist starts answering calls 24/7.

Seamless call forwarding activation
Real-time monitoring dashboard access
First call notifications
Ongoing support begins
Every Call

What happens on every call

A behind-the-scenes look at how Lyra handles your calls

1

Call Received

Lyra answers within 1 second with a warm, professional greeting customized for your business.

2

Caller Intent Identified

Using advanced AI, Lyra understands why the caller is reaching out and routes the conversation accordingly.

3

Information Gathered

Lyra asks relevant questions based on your scripts - scheduling appointments, qualifying leads, or answering FAQs.

4

Action Taken

Appointments are booked directly in your calendar, and caller information is captured for follow-up.

5

Summary Delivered

You receive an instant notification with call summary, transcript, and any action items.

Integrations

Works with your tools

Lyra integrates seamlessly with the tools you already use.

Connected Tools

8 active

All integrations included with your plan

Google Calendar
Google Calendar
Outlook Calendar
Calendly
Calendly
HubSpot
HubSpot
Salesforce
ServiceTitan
Housecall Pro
Jobber

Sample Call Summary

Real-time call data delivered instantly

CallerJohn Smith
Phone(555) 123-4567
IntentSchedule AC repair
ActionAppointment booked for Tuesday 2pm
NotesAC not cooling, unit is 8 years old
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All integrations included — no extra fees
Support

Ongoing Support

We do not just set it and forget it. Your dedicated account manager is always available.

Script Updates

SameDay

Need to change how calls are handled? We update your scripts same-day.

Performance Reviews

Monthly

Monthly check-ins to review call data and optimize performance.

Priority Support

24/7

Direct line to your account manager for any questions or issues.

Ready to get started?

Get your AI receptionist live in 48 hours.