Enterprise Security
Your Data. Your Control.
Bank-level encryption. Zero data storage. Built for businesses that can not afford security risks.
Encrypted
HIPAA-Ready
99.9% Uptime
🔒
Military-Grade Encryption
Every call is encrypted from start to finish.
- End-to-end encryption
- Secure connections only
- Zero plaintext transmission
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We Don't Keep Your Data
Call recordings go directly to YOUR systems.
- Recordings saved to your storage
- Customer data syncs to your CRM
- We don't keep copies
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Built for Healthcare
Medical practices need extra protection.
- HIPAA-compliant infrastructure
- BAA included
- Patient data protection
- Full audit trails
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99.9% Uptime Guarantee
Redundant systems across multiple regions.
- Multi-region backup
- Automatic failover
- 24/7 monitoring
Where Your Data Goes
Simple Flow
1
Customer calls your number
2
Lyra answers and handles the call
3
Recording/transcript sent to YOUR storage
4
Customer data synced to YOUR calendar/CRM
5
We delete temporary processing data
You're In Control
- Choose where recordings are stored
- Decide who can access calls
- Set retention periods
- Delete everything anytime
What We Can't Do
- ✕Listen to your calls
- ✕Access your customer data
- ✕Share your information
- ✕Use calls for other purposes
For Medical Practices
HIPAA Compliance for Healthcare
Business Associate Agreement (BAA)
Free with every medical practice account.
Encrypted Patient Data
PHI stays protected, always.
Access Controls
You decide who can access patient calls.
Audit Logs
Track every access to patient information.
Secure Integrations
Works with athenahealth, Epic, Kareo.
What Lyra Doesn't Do
- ✕Provide medical advice
- ✕Prescribe medications
- ✕Store patient records
- ✕Share PHI without authorization
Meeting Regulatory Requirements
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HIPAA (Healthcare)
Built for medical practices. BAA included.
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GDPR (Data Privacy)
European data protection standards.
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State Call Recording Laws
Automatic compliance notifications.
Security FAQ
Enterprise-Grade Infrastructure
Carrier-grade voice infrastructure (99.99% uptime)
Enterprise cloud hosting (bank-level security)
HIPAA-compliant telephony partners
SOC 2 certified infrastructure providers