Convert Inquiries Into Members
When someone calls about membership, they are ready to commit. Lyra answers instantly, answers their questions, and books tours - turning interest into sign-ups.
Hi, thanks for calling Iron Fitness! This is Lyra. Are you interested in learning about our memberships?
Yes! I just moved to the area and I am looking for a gym. Do you have group classes?
We have over 50 group classes weekly including spin, yoga, and HIIT. Would you like to schedule a free tour? I can show you everything and get you a guest pass.
Your Staff Cannot Be Everywhere
Front desk is helping members, trainers are running classes, and your phone keeps ringing.
Calls During Classes
Most gym calls come when staff is busy with classes or members on the floor.
Response Delay
Average time to return a missed call - by then, they have called your competitor.
LTV Lost
Each missed membership inquiry represents hundreds in recurring revenue.
Your Always-On Membership Specialist
Lyra knows your gym inside and out. It can discuss memberships, class schedules, amenities, and book tours - all with the enthusiasm of your best salesperson.
- Answers membership and pricing questions
- Books gym tours and trial sessions
- Shares class schedules and availability
- Handles member support inquiries
- Captures leads for follow-up
What Lyra Can Share
Built for Fitness Businesses
Features designed to grow your membership base
Tour Booking
Lyra schedules gym tours with all the information your staff needs to convert the visit.
Class Information
Shares class schedules, instructor info, and can even reserve spots in popular classes.
Membership Sales Support
Answers pricing questions, explains membership tiers, and captures lead info.
Member Support
Handles existing member calls about billing, freezes, and general questions.
“We used to miss calls constantly during peak hours. Now every inquiry gets handled. Our tour-to-membership conversion is up 35%.”
David K.
Owner, Peak Performance Fitness - Orlando, FL
Ready to Grow Your Membership?
See how Lyra can help you capture every fitness lead.
Book Your Free Demo